Fast Delivery
15 Days Return & Refund
All Around India
Last Updated: 15/07/2026
Welcome to GUIDANCEPRO SOLUTIONS PRIVATE LIMITED (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website and online store, including the purchase of men’s and women’s clothing, fashion apparel, footwear, accessories, and related fashion products available for delivery within India.
By accessing, browsing, creating an account, or placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using our website.
By accessing or using our website, you confirm that:
You have read and understood these Terms & Conditions.
You are at least 18 years of age or are using the website with the supervision and consent of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement under applicable Indian law.
The information provided by you is accurate and complete.
You agree to comply with all applicable laws and regulations of India.
These Terms apply to all visitors, registered users, and customers of our website.
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not:
Use the website for fraudulent, unlawful, or unauthorized purposes.
Copy, reproduce, modify, distribute, publish, or commercially exploit website content without our prior written permission.
Attempt to gain unauthorized access to our website, servers, databases, or systems.
Upload or transmit viruses, malware, malicious code, or other harmful material.
Use bots, crawlers, scraping tools, automated scripts, or similar technologies to collect information without authorization.
Interfere with the security, functionality, or normal operation of the website.
Impersonate another person or provide false or misleading information.
Use our website in a manner that may harm the Company, other users, or third parties.
We reserve the right to suspend or terminate access to users who violate these Terms.
We sell men’s and women’s fashion products through our website, which may include clothing, apparel, footwear, accessories, and related fashion items.
We make reasonable efforts to ensure that product information displayed on our website is accurate and up to date. However, certain variations may occur.
These may include:
Minor differences between product images and the actual product.
Differences in colors caused by mobile phones, computer monitors, lighting, or display settings.
Minor variations in measurements due to manufacturing tolerances.
Differences in fabric texture, stitching, prints, embroidery, patterns, or finishes.
Changes in product availability, specifications, or packaging.
Product images are provided for representation purposes. The actual product may have minor visual differences while remaining substantially consistent with the product description.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information, prices, specifications, or availability without prior notice.
Customers are responsible for selecting the appropriate product size before placing an order.
Where size charts are provided, customers should review the measurements and select the size that best suits their requirements.
Please note that:
Fit may vary between different products and styles.
Measurements may have minor manufacturing variations.
Size charts are provided as general guidance.
We cannot guarantee that a particular size will fit every customer in the same manner.
Any size-related return or exchange will be handled according to our applicable Refund & Returns Policy.
All product prices displayed on our website are subject to change without prior notice.
Prices may be changed due to:
Product updates.
Promotional offers.
Supplier or manufacturing costs.
Taxes or applicable government requirements.
Pricing or technical errors.
We make reasonable efforts to ensure that prices are displayed correctly. If an obvious pricing error occurs, we reserve the right to cancel the affected order and provide an appropriate resolution.
Any applicable shipping charges, taxes, discounts, or other charges will be displayed during the checkout process where applicable.
When you place an order through our website, you are making a request to purchase the selected products.
By placing an order, you confirm that:
The information provided is accurate and complete.
You have reviewed the selected products, sizes, quantities, and delivery details.
You are authorized to use the selected payment method.
The purchase is made for lawful purposes.
An order is considered accepted only after successful payment authorization and confirmation by the Company.
We reserve the right to accept, reject, cancel, or limit an order for legitimate reasons, including:
Product unavailability.
Pricing or listing errors.
Payment failure.
Incorrect customer information.
Suspected fraudulent or unauthorized activity.
Duplicate or unusually large orders.
Delivery restrictions.
Circumstances beyond our reasonable control.
If an order is cancelled after payment has been successfully received, any eligible refund will be processed according to our applicable refund procedures.
We may provide multiple payment methods through authorized payment service providers.
You agree that:
Payment information provided by you is accurate.
You are authorized to use the selected payment method.
You will complete the payment process using a valid payment method.
You will not attempt to use fraudulent payment methods or unauthorized accounts.
We do not knowingly retain complete payment card details on our website where payment processing is handled by third-party payment providers. Payment transactions may be subject to the terms and privacy policies of the relevant payment service provider.
We aim to process and dispatch orders within the estimated timeframe displayed on our website or communicated during the order process.
Delivery is available within applicable serviceable locations in India.
Delivery timelines are estimates and may vary depending on:
Delivery location.
Courier partner availability.
Public holidays.
Weather conditions.
Transportation disruptions.
Government restrictions.
High order volumes.
Incorrect or incomplete delivery information.
Circumstances beyond our reasonable control.
The Company is not responsible for delays caused by courier partners, incorrect addresses, unavailable recipients, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate delivery information, including name, address, postal code, and contact details.
Customers should ensure that someone is available to receive the package where required.
If delivery cannot be completed because of:
Incorrect or incomplete address;
Customer unavailability;
Refusal to accept the package;
Incorrect contact details; or
Repeated failed delivery attempts,
the order may be returned to the Company or seller.
Any applicable additional shipping, return-to-origin, or re-delivery charges may be handled according to the applicable order and returns policy.
Returns, refunds, exchanges, and order cancellations are governed by our Refund & Returns Policy.
Customers should carefully review the Refund & Returns Policy before placing an order.
Eligibility may depend on factors such as:
Product category.
Product condition.
Return request timeframe.
Whether the product has been worn, washed, altered, damaged, or used.
Original tags and packaging.
Availability of the requested replacement product.
Products returned without meeting the applicable requirements may be rejected.
Customers should follow the care instructions supplied with each garment or product.
To maintain product quality and appearance:
Follow the washing instructions provided on the product label.
Follow recommended ironing and drying instructions.
Avoid unsuitable washing methods or cleaning products.
Store products appropriately.
Follow any special care instructions for delicate fabrics, prints, embroidery, embellishments, or accessories.
Damage caused by improper washing, ironing, cleaning, storage, alteration, or handling may not qualify as a manufacturing defect or eligible return.
Some features of our website may require you to create an account.
If you create an account, you are responsible for:
Providing accurate information.
Maintaining the confidentiality of your login credentials.
Keeping your account information updated.
Preventing unauthorized access to your account.
All activities carried out through your account.
You should notify us promptly if you believe that your account has been accessed without authorization.
We reserve the right to suspend or terminate accounts involved in fraudulent activity, misuse, unauthorized access, or violation of these Terms.
From time to time, we may offer promotional discounts, coupon codes, special offers, or other promotional campaigns.
Promotions may be subject to specific conditions, including:
Validity periods.
Minimum order values.
Product or category exclusions.
One-time use restrictions.
Customer eligibility requirements.
Stock availability.
Unless expressly stated otherwise, promotional offers cannot be combined with other offers.
We reserve the right to modify, suspend, or withdraw promotional offers where reasonably necessary.
All content available on our website, including:
Company name;
Logos;
Brand elements;
Product images;
Product descriptions;
Graphics;
Videos;
Photographs;
Website design;
Text;
Layout;
Software; and
Other website materials
is owned by GUIDANCE PRO SHOP PRIVATE LIMITED, its licensors, or relevant rights holders and is protected under applicable intellectual property laws.
You may use the website and its content only for personal and lawful shopping purposes.
You must not reproduce, copy, modify, distribute, publish, sell, license, create derivative works from, or commercially exploit our website content without prior written permission.
Our website may use third-party service providers for certain functions, such as:
Payment processing.
Shipping and logistics.
Website analytics.
Communication services.
Technical support.
Other operational services.
Third-party services may be subject to their own terms and privacy policies.
Our website may also contain links to third-party websites. We are not responsible for the content, security, availability, privacy practices, products, services, or transactions of third-party websites.
Accessing third-party websites is at your own risk.
To the fullest extent permitted by applicable Indian law, GUIDANCE PRO SHOP PRIVATE LIMITED shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of our website or products.
This may include losses arising from:
Courier or delivery delays.
Incorrect information supplied by customers.
Website interruptions or temporary unavailability.
Unauthorized use of an account caused by failure to protect login credentials.
Improper product use, washing, storage, or handling.
Events beyond our reasonable control.
Third-party services or websites.
To the extent permitted by law, our maximum liability relating to a particular product or order shall not exceed the amount actually paid by the customer for the affected product.
Nothing in these Terms is intended to exclude or restrict any liability that cannot legally be excluded or restricted under applicable law.
You agree to indemnify and hold harmless GUIDANCE PRO SHOP PRIVATE LIMITED, its directors, officers, employees, affiliates, partners, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:
Your misuse of our website.
Your breach of these Terms & Conditions.
Your violation of applicable laws or regulations.
Your infringement of intellectual property or other third-party rights.
Fraudulent or unauthorized activities carried out through your account.
We shall not be responsible for delays or failures in performing our obligations where such delay or failure results from circumstances beyond our reasonable control.
Such circumstances may include:
Natural disasters.
Floods.
Earthquakes.
Fire.
Severe weather.
Government actions or restrictions.
Strikes or labour disruptions.
Pandemics or public health emergencies.
Transportation disruptions.
Internet or telecommunications failures.
Power outages.
Supply chain disruptions.
Courier or logistics interruptions.
Other unforeseen circumstances beyond our reasonable control.
Our obligations will resume as soon as reasonably practicable after the relevant circumstances have ended.
Your use of our website may involve the collection and processing of personal information required to provide our services, process orders, arrange deliveries, communicate with customers, and improve our website.
The collection and use of personal information are governed by our Privacy Policy.
By using our website, you acknowledge that your information may be processed as described in our Privacy Policy and in accordance with applicable Indian laws.
We aim to keep our website available and functioning properly. However, uninterrupted availability cannot always be guaranteed.
The website may occasionally be unavailable due to:
Maintenance.
Technical issues.
Software or hardware failures.
Server problems.
Security measures.
Internet disruptions.
Updates or improvements.
Circumstances beyond our control.
We reserve the right to modify, suspend, or discontinue any part of the website where reasonably necessary.
You must not use our website to:
Commit or facilitate fraud.
Violate any applicable Indian law.
Attempt unauthorized access to our systems.
Introduce malicious software.
Interfere with website operations.
Collect customer or website data without authorization.
Impersonate another individual or organization.
Misuse promotional codes or offers.
Place fraudulent or unauthorized orders.
Engage in activities that may damage our reputation, systems, customers, or business.
We may take appropriate action where prohibited activity is detected.
We may suspend, restrict, or terminate your access to our website or services without prior notice where reasonably necessary, including when:
You breach these Terms.
Fraudulent or suspicious activity is identified.
You misuse our website.
Your actions may harm our customers, business, or systems.
Required by applicable law.
Necessary for security or operational reasons.
Termination does not affect rights or obligations that arose before termination.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute, claim, or disagreement arising out of or relating to these Terms & Conditions, our website, products, orders, or services shall be subject to the jurisdiction of the competent courts located in New Delhi, Delhi, India, subject to applicable law.
We may update or modify these Terms & Conditions from time to time.
When changes are made, the revised Terms will be published on this page with an updated “Last Updated” date.
Your continued use of the website after revised Terms become effective constitutes your acceptance of the updated Terms.
We encourage customers to review this page periodically for the latest version.
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where possible.
The remaining provisions shall continue to remain in full force and effect.
These Terms & Conditions, together with our Privacy Policy, Refund & Returns Policy, and any other policies expressly referenced on our website, constitute the terms governing your use of our website and purchase of products from us.
If there is any conflict between these Terms and a specific policy relating to a particular service or transaction, the applicable specific policy may govern that matter to the extent permitted by law.
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us:
GUIDANCEPRO SOLUTIONS PRIVATE LIMITED
Email: info@guidanceproshop.com
Phone: +91 9187383792
Address:
THIRD FLOOR, OFFICE NO-305,
1/56-D, LALITA PARK,
LAXMI NAGAR,
NEW DELHI, EAST DELHI,
DELHI – 110092, India.