Last Updated: 15/07/2026
At GUIDANCEPRO SOLUTIONS PRIVATE LIMITED, we are committed to delivering your clothing, fashion apparel, footwear, accessories, and other products safely, efficiently, and on time. This Shipping Policy explains how your orders are processed, shipped, and delivered when you shop through our website.
We currently deliver products across India.
Orders will be shipped to the delivery address provided during checkout. Please ensure that your shipping details are complete and accurate to avoid delays, failed deliveries, or additional shipping charges.
Orders are generally processed within 1–2 business days after successful payment confirmation.
Once your order has been processed and dispatched, you will receive a confirmation email and/or SMS (where applicable).
Our estimated delivery time is:
Standard Delivery: 3–7 business days, depending on your delivery location and courier service availability.
Delivery timelines are estimates only and may vary due to factors beyond our reasonable control, including:
After dispatch, shipment tracking details will be shared via email and/or SMS (where available).
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, we may offer:
Any such offers will be clearly communicated on our website.
Additional shipping charges may apply for certain remote or special delivery locations.
We take great care in packaging every order to ensure it reaches you in excellent condition.
Our clothing, footwear, fashion accessories, and related products are securely packed using quality packaging materials to help protect them during transit.
We work with trusted third-party courier and logistics partners to provide reliable and timely delivery across India.
The courier service used may vary depending on:
While we strive to deliver every order within the estimated delivery timeframe, delays may occasionally occur due to circumstances beyond our reasonable control.
If your order is significantly delayed or has not been delivered within the expected timeframe, please contact our customer support team. We will assist you in tracking your shipment and resolving the issue as quickly as possible.
Before placing your order, please ensure the following information is accurate:
GUIDANCE PRO SHOP PRIVATE LIMITED is not responsible for delays, additional charges, or failed deliveries resulting from:
If an order is returned to us due to failed delivery attempts or incorrect address details, additional shipping charges may apply for re-shipping the order.
Once your order has been shipped, you will receive an email and/or SMS (where available) containing:
You may use these details to monitor the status of your shipment until delivery.
If your order:
please contact us within 48 hours of delivery (or from the expected delivery date in the case of lost shipments).
To help us investigate the issue promptly, please provide:
We will coordinate with our courier partner to investigate the matter and work towards an appropriate resolution, which may include a replacement or refund where applicable.
For any shipping-related questions or assistance, please contact us:
GUIDANCEPRO SOLUTIONS PRIVATE LIMITED
Email: info@guidanceproshop.com
Phone: +91 9187383792
Address:
THIRD FLOOR, OFFICE NO-305,
1/56-D, LALITA PARK,
LAXMI NAGAR,
NEW DELHI, EAST DELHI,
DELHI – 110092, India.