Terms & Conditions

Last Updated: 01-01-2026

Welcome to GUIDANCEPRO SOLUTIONS PRIVATE LIMITED. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of men’s and women’s fashion products from us. By accessing or using our website, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Definitions

• Website refers to guidanceproshop.com

• Company, we, our, or us refers to GUIDANCEPRO SOLUTIONS PRIVATE LIMITED

• User, you, or customer refers to anyone accessing or purchasing from our website

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old

• You have the legal capacity to enter into binding contracts

• The information you provide is accurate and complete

3. Products and Services

We sell fashion products including clothing, accessories, and related items for men and women.

We make every effort to display product colors and images accurately. However, we cannot guarantee that your device screen will display colors exactly as they appear in real life.

We reserve the right to:

• Modify or discontinue products at any time

• Limit quantities of any product

• Refuse or cancel orders at our discretion

4. Pricing and Payments

• All prices are listed in Rupees and include applicable taxes unless stated otherwise.

• We reserve the right to change prices at any time without prior notice.

• Payments must be made through our approved payment methods.

• Orders will only be processed after successful payment confirmation.

If a pricing error occurs, we reserve the right to cancel the order and refund the amount paid.

5. Orders and Acceptance

After placing an order, you will receive an order confirmation email. This does not guarantee acceptance of your order.

We reserve the right to:

• Cancel orders due to stock issues

• Cancel orders suspected of fraud

• Request additional verification before processing

6. Shipping and Delivery

Delivery times are estimates and may vary depending on your location and external factors.

We are not responsible for delays caused by:

• Courier companies

• Customs clearance

• Incorrect shipping details provided by the customer

Shipping policies may be detailed separately on our Shipping Policy page.

7. Returns and Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Generally:

• Items must be unused and in original condition

• Return requests must be made within 3-5 days of delivery

• Certain items (e.g., undergarments, sale items) may not be eligible

8. User Accounts

If you create an account:

• You are responsible for maintaining confidentiality of your login credentials

• You agree to accept responsibility for all activities under your account

• We reserve the right to suspend or terminate accounts for misuse

9. Intellectual Property

All content on this website including:

• Images

• Logos

• Text

• Graphics

• Design

are the property of GUIDANCEPRO SOLUTIONS PRIVATE LIMITED and protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use our content without written permission.

10. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes

• Attempt to hack or disrupt website functionality

• Provide false information

• Engage in fraudulent transactions

• Violate any applicable laws or regulations

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

• Indirect or incidental damages

• Loss of profits or revenue

• Delays or failures beyond our control

• Product misuse by customers

Our total liability shall not exceed the amount paid for the purchased product.

12. Disclaimer

All products and services are provided “as is” without warranties of any kind, except where required by law.

13. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your misuse of the website or violation of these Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of: NEW DELHI

Any disputes shall be subject to the exclusive jurisdiction of the courts of that location.

15. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting on this page.

16. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

GUIDANCEPRO SOLUTIONS PRIVATE LIMITED
Email: guidanceproprivate@gmail.com, info@guidanceproshop.com
Phone: +91 9187383792
Address: THIRD FLOOR, OFFICE NO-305, 1/56-D, LALITA PARK, LAXMI NAGAR, NEW DELHI, EAST DELHI, DELHI 110092