Last Updated: 01-01-2026
Thank you for shopping with GUIDANCEPRO SOLUTIONS PRIVATE LIMITED. This Shipping Policy outlines how we process, ship, and deliver orders for our men’s and women’s fashion products across India.
By placing an order on our website, you agree to the terms below.
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
You will receive an order confirmation email once your order is successfully placed.
Estimated delivery timelines:
Metro Cities: 2–5 business days
Other Cities/Towns: 3–7 business days
Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping charges (if applicable) will be displayed at checkout before payment.
We may offer:
Free shipping on orders above ₹999
Promotional free shipping during sales or campaigns
Once your order is shipped, you will receive:
A shipping confirmation email or SMS
Tracking number and courier partner details
You can track your order using the provided tracking link.
If Cash on Delivery is available:
COD charges (if any) will be shown at checkout
Please ensure someone is available at the delivery address to receive the order
Repeated COD order refusals may lead to account restrictions
Our courier partners typically make 2–3 delivery attempts.
If delivery fails due to:
Incorrect address
Customer unavailability
Refusal to accept order
The order may be returned to us. Re-shipping charges may apply.
While we work with reliable courier partners, delays may occasionally occur.
If your order is significantly delayed or lost in transit, please contact us and we will:
Investigate with the courier partner
Provide replacement or refund where applicable
If you receive a package that appears damaged:
Do not accept the package if visibly tampered
Take photos or videos before opening
Contact us within 48 hours of delivery
Customers are responsible for providing accurate shipping details.
We are not responsible for delivery failures due to incorrect or incomplete addresses provided during checkout.
If you have any questions about shipping or delivery, please contact:
GUIDANCEPRO SOLUTIONS PRIVATE LIMITED
Email: guidanceproprivate@gmail.com, info@guidanceproshop.com
Phone: +91 9187383792
Address: THIRD FLOOR, OFFICE NO-305, 1/56-D, LALITA PARK, LAXMI NAGAR, NEW DELHI, EAST DELHI, DELHI 110092