Need support ? Call +91 9187383792 for Instant Assistance
Need support ? Call +91 9187383792 for Instant Assistance

Shipping Policy

Last Updated: 01-01-2026

Thank you for shopping with GUIDANCEPRO SOLUTIONS PRIVATE LIMITED. This Shipping Policy outlines how we process, ship, and deliver orders for our men’s and women’s fashion products across India.

By placing an order on our website, you agree to the terms below.


1. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive an order confirmation email once your order is successfully placed.


2. Shipping Time

Estimated delivery timelines:

  • Metro Cities: 2–5 business days

  • Other Cities/Towns: 3–7 business days

  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.


3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before payment.

We may offer:

  • Free shipping on orders above ₹999

  • Promotional free shipping during sales or campaigns


4. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email or SMS

  • Tracking number and courier partner details

You can track your order using the provided tracking link.


5. Cash on Delivery (COD)

If Cash on Delivery is available:

  • COD charges (if any) will be shown at checkout

  • Please ensure someone is available at the delivery address to receive the order

  • Repeated COD order refusals may lead to account restrictions


6. Delivery Attempts

Our courier partners typically make 2–3 delivery attempts.

If delivery fails due to:

  • Incorrect address

  • Customer unavailability

  • Refusal to accept order

The order may be returned to us. Re-shipping charges may apply.


7. Delayed or Lost Shipments

While we work with reliable courier partners, delays may occasionally occur.

If your order is significantly delayed or lost in transit, please contact us and we will:

  • Investigate with the courier partner

  • Provide replacement or refund where applicable


8. Damaged Packages

If you receive a package that appears damaged:

  • Do not accept the package if visibly tampered

  • Take photos or videos before opening

  • Contact us within 48 hours of delivery


9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

We are not responsible for delivery failures due to incorrect or incomplete addresses provided during checkout.


10. Contact Us

If you have any questions about shipping or delivery, please contact:

GUIDANCEPRO SOLUTIONS PRIVATE LIMITED
Email:
guidanceproprivate@gmail.com, info@guidanceproshop.com
Phone: +91 9187383792
Address: THIRD FLOOR, OFFICE NO-305, 1/56-D, LALITA PARK, LAXMI NAGAR, NEW DELHI, EAST DELHI, DELHI 110092